Overview
1. Every Sale item or Stock clearance Sale item would not be changed nor refunded.
2. If there is any damage or any fault or difference you would find Jewelleryshop.pk will be responsible for changing the Product, the customer would have to resend the parcel through the Pakistan Post courier service at Jewelleryshop.pk Address.
3. The customers who want to exchange the items with another whatever they have to pay 500/- delivery charges.
4. After Receiving Previous Parcel, the Exchange Period will be 2 days for products
5. Cash Refunds are not offered. In case of size issues or damaged products, we offer exchange Items
6. You can contact our customer service department by Contacting us at WhatsApp () or you can email us at…@gmail.com
7. The item can only be exchanged if it’s not the same as in the picture
8. If a Customer wants to exchange any Article after receiving her/his order she/he must pay both side Delivery Charges as there was no issue from our end.
9. Exchange is allowed only if the product is not used, all tags are intact, packing is in its original condition, and then you are good to go ahead with the exchange.
10. Important Note Dear Customers!
PLEASE MAKE A VIDEO WHILE OPENING THE PARCEL, IF THERE IS ANY DAMAGE OR MISSING ITEM SEND A US VIDEO, WITHOUT VIDEO WE WILL NOT ACCEPT ANY CLAIM
Need help?
Contact us at (mail) for questions related to refunds and returns.